# FAQ

Find answers to common questions about WhatSnap, organized by topic area.

## FAQ Topics

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>📱 SMS</strong></td><td>Questions about Android SMS setup, personal messages, porting, and RCS</td><td><a href="/pages/b1QaIyNLIALhJgiSVE1y">/pages/b1QaIyNLIALhJgiSVE1y</a></td></tr><tr><td><strong>💬 iMessage</strong></td><td>Questions about iPhone/Mac integration, workflows, and multi-device setup</td><td><a href="/pages/KWrt5K9mAPtioo4vlq1t">/pages/KWrt5K9mAPtioo4vlq1t</a></td></tr><tr><td><strong>📞 Twilio</strong></td><td>Questions about Twilio SMS integration and setup</td><td><a href="/pages/aBV4CIVbBWOPW53uUpto">/pages/aBV4CIVbBWOPW53uUpto</a></td></tr><tr><td><strong>📲 Calls</strong></td><td>Questions about call features and voice capabilities</td><td><a href="/pages/LEVSv1DrxOO5S2smknaF">/pages/LEVSv1DrxOO5S2smknaF</a></td></tr><tr><td><strong>☎️ Phone</strong></td><td>Questions about phone numbers and device management</td><td><a href="/pages/0Fqf9Jb6FcqClXImC8cG">/pages/0Fqf9Jb6FcqClXImC8cG</a></td></tr><tr><td><strong>⚙️ Dashboard</strong></td><td>Questions about WhatSnap dashboard and settings</td><td><a href="/pages/nFFOszk0oCCKKp5vEw2G">/pages/nFFOszk0oCCKKp5vEw2G</a></td></tr><tr><td><strong>❓ General</strong></td><td>General questions about WhatSnap features and usage</td><td><a href="/pages/RmIbHX1LohffH7VxMyuY">/pages/RmIbHX1LohffH7VxMyuY</a></td></tr></tbody></table>

***

## Popular Questions

### Getting Started

**How much does WhatSnap cost?**

* Plans start at $29/month with a 5-day free trial
* See: [Pricing & Plans](/whatsnap-docs/pricing.md)

**How do I install WhatSnap?**

* See: [Quick Start Guide](/whatsnap-docs/quick-start.md)

**What messaging channels does WhatSnap support?**

* WhatsApp (via QR code)
* SMS (Android P2P)
* iMessage (iPhone/Mac)
* Twilio SMS

**Do I need a credit card for the free trial?**

* Yes, but you won't be charged during the 5-day trial period
* See: [Free Trial Details](/whatsnap-docs/faq/general/free-trial.md)

***

### iMessage Questions

**How do I use "Wait for Reply" in workflows with iMessage?**

* Use standard SMS actions (not custom actions) in your workflows
* Enable SMS Channel Override in WhatSnap
* See: [iMessage FAQ - Wait for Reply](/whatsnap-docs/faq/imessage/wait-for-reply-workflows.md)

**What if my iMessage gets blocked by Apple?**

* Contact Apple Support to verify block status
* Submit reactivation request at apple.co/IMFT-mac
* Usually resolved within 24-48 hours
* See: [iMessage FAQ - Account Recovery](/whatsnap-docs/faq/imessage/imessage-blocked-recovery.md)

**Can I run multiple iMessage accounts on one Mac?**

* Yes, up to 4 accounts per Mac (recommended max)
* Use separate macOS user profiles
* Requires 16-32 GB RAM
* See: [iMessage FAQ - Multi-User Setup](/whatsnap-docs/faq/imessage/multi-user-single-mac-setup.md)

***

### SMS Questions

**Can I use my personal phone for WhatSnap SMS?**

* Yes, with proper privacy setup using the `whatsnap-blacklist` tag
* See: [SMS FAQ - Personal Messages](/whatsnap-docs/faq/sms/prevent-personal-messages.md)

**How many SMS can I send per day?**

* New SIM: 10-20/day initially
* Warmed SIM: 100-250/day
* See: [SMS FAQ](/whatsnap-docs/faq/sms.md)

**Should I enable or disable RCS?**

* Usually disable (for local SIM)
* Enable only for eSIM over WiFi
* See: [SMS FAQ - RCS Settings](/whatsnap-docs/faq/sms/rcs-settings.md)

***

### Account Management

**How do I add multiple phone numbers?**

* See: [Account Management](/whatsnap-docs/account-management.md)

**Can I connect multiple WhatsApp accounts?**

* Yes, up to 10 per sub-account
* See: [WhatsApp Setup](/whatsnap-docs/account-management/whatsapp.md)

**How do tags work in WhatSnap?**

* See: [Tag Management](/whatsnap-docs/account-management/settings/tag-management.md)

***

## Can't Find Your Answer?

### Search the Documentation

Browse our complete documentation:

* [Pricing & Plans](/whatsnap-docs/pricing.md)
* [Quick Start Guide](/whatsnap-docs/quick-start.md)
* [Account Management](/whatsnap-docs/account-management.md)
* [Conversations](/whatsnap-docs/conversations.md)
* [Outreach Campaigns](/whatsnap-docs/outreach.md)

### Contact Support

**Email**: <support@whatsnap.ai>

**Before contacting support:**

* Check the relevant FAQ section above
* Review related documentation
* Note any error messages
* Gather screenshots if applicable

***

## Contributing to FAQ

Have a question that's not answered here? Let us know at <support@whatsnap.ai> and we'll add it to the FAQ.


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