FAQ

Frequently asked questions about WhatSnap. Find answers organized by topic including SMS, iMessage, Twilio, calls, phone management, dashboard, and general questions.

Find answers to common questions about WhatSnap, organized by topic area.

FAQ Topics

📱 SMS

Questions about Android SMS setup, personal messages, porting, and RCS

💬 iMessage

Questions about iPhone/Mac integration, workflows, and multi-device setup

📞 Twilio

Questions about Twilio SMS integration and setup

📲 Calls

Questions about call features and voice capabilities

☎️ Phone

Questions about phone numbers and device management

⚙️ Dashboard

Questions about WhatSnap dashboard and settings

❓ General

General questions about WhatSnap features and usage

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Popular Questions

Getting Started

How much does WhatSnap cost?

• Plans start at $29/month with a 5-day free trial

• See: Pricing & Plans

How do I install WhatSnap?

• See: Quick Start Guide

What messaging channels does WhatSnap support?

• WhatsApp (via QR code)

• SMS (Android P2P)

• iMessage (iPhone/Mac)

• Twilio SMS

Do I need a credit card for the free trial?

• Yes, but you won't be charged during the 5-day trial period

• See: Free Trial Details

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iMessage Questions

How do I use "Wait for Reply" in workflows with iMessage?

• Use standard SMS actions (not custom actions) in your workflows

• Enable SMS Channel Override in WhatSnap

• See: iMessage FAQ - Wait for Reply

What if my iMessage gets blocked by Apple?

• Contact Apple Support to verify block status

• Submit reactivation request at apple.co/IMFT-mac

• Usually resolved within 24-48 hours

• See: iMessage FAQ - Account Recovery

Can I run multiple iMessage accounts on one Mac?

• Yes, up to 4 accounts per Mac (recommended max)

• Use separate macOS user profiles

• Requires 16-32 GB RAM

• See: iMessage FAQ - Multi-User Setup

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SMS Questions

Can I use my personal phone for WhatSnap SMS?

• Yes, with proper privacy setup using the whatsnap-blacklist tag

• See: SMS FAQ - Personal Messages

How many SMS can I send per day?

• New SIM: 10-20/day initially

• Warmed SIM: 100-250/day

• See: SMS FAQ

Should I enable or disable RCS?

• Usually disable (for local SIM)

• Enable only for eSIM over WiFi

• See: SMS FAQ - RCS Settings

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Account Management

How do I add multiple phone numbers?

• See: Account Management

Can I connect multiple WhatsApp accounts?

• Yes, up to 10 per sub-account

• See: WhatsApp Setup

How do tags work in WhatSnap?

• See: Tag Management

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Can't Find Your Answer?

Search the Documentation

Browse our complete documentation:

• Pricing & Plans

• Quick Start Guide

• Account Management

• Conversations

• Outreach Campaigns

Contact Support

Email: [e-mail]

Before contacting support:

• Check the relevant FAQ section above

• Review related documentation

• Note any error messages

• Gather screenshots if applicable

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Contributing to FAQ

Have a question that's not answered here? Let us know at [e-mail] and we'll add it to the FAQ.