Do You Have an API?
Learn about WhatSnap's integration capabilities, GoHighLevel deep integration, and options for connecting with other platforms.
Current Status: No Public API
WhatSnap does not currently have an open public API for direct integration.
However, WhatSnap provides deep native integration with GoHighLevel that covers most use cases, including workflows, webhooks, and automation capabilities.
Deep GoHighLevel Integration
What WhatSnap Integrates With
WhatSnap seamlessly integrates with multiple GoHighLevel systems:
1. Conversation System
All messages (WhatsApp, SMS, iMessage) appear in GHL conversations
Unified inbox across all platforms
Team collaboration on conversations
Message history and tracking
Conversation assignment and routing
2. Workflow Automation
Send messages from GHL workflows
Trigger workflows from incoming messages
Use conditional logic based on message content
Wait for reply actions
Tag-based routing in workflows
3. Contact Management
Automatic contact creation from incoming messages
Tag assignment for account routing
Custom field population
Contact segmentation
DND (Do Not Disturb) management
4. Campaign System
Bulk messaging campaigns
Contact list targeting
Message personalization
Drip campaign scheduling
A/B testing variants
5. Webhook System
Incoming message webhooks
Outgoing message status webhooks
Delivery confirmation events
Read receipt events (WhatsApp)
Contact creation events
Integration Capabilities
What You Can Do Without an API
Messaging Features:
✅ Send messages from GHL workflows
✅ Send messages from GHL conversations
✅ Send bulk campaigns from GHL
✅ Receive messages into GHL conversations
✅ Send attachments (images, videos, documents)
✅ Schedule messages through GHL
Automation:
✅ Workflow-based automation
✅ Webhook-based automation
✅ Trigger-based messaging
✅ Conditional logic flows
✅ Wait for reply actions
✅ Tag-based routing
Data & Tracking:
✅ Message history in GHL
✅ Delivery status tracking
✅ Contact activity tracking
✅ Campaign performance analytics
✅ Response rate tracking
Multi-Platform:
✅ WhatsApp messaging
✅ SMS messaging (P2P)
✅ iMessage support
✅ Twilio SMS integration
✅ Tag-based platform selection
Use Cases Covered by GHL Integration
✅ Covered Use Cases (No API Needed)
1. Automated Follow-Ups
Use GHL workflows to send timed follow-ups
Trigger messages based on contact actions
Personalize with custom fields
Works across all platforms (WhatsApp, SMS, iMessage)
2. Lead Nurturing
Drip campaigns through GHL
Behavior-based messaging
Tag-based segmentation
Multi-step sequences
3. Appointment Reminders
Calendar integration with GHL
Automated reminder workflows
Confirmation requests
Rescheduling automation
4. Customer Service
Team inbox for incoming messages
Conversation assignment
Internal notes and collaboration
Response templates
5. Broadcast Campaigns
Mass messaging to contact lists
Message variants and personalization
Scheduled send times
Performance tracking
6. Webhook Integration
Receive incoming messages via webhook
Process with external systems (Zapier, Make, n8n)
Trigger external workflows
Custom integrations via webhooks
❌ Use Cases Requiring an API
These scenarios are NOT currently possible:
1. Direct Integration with Non-GHL Platforms
Custom CRM systems (outside GHL)
E-commerce platforms (Shopify, WooCommerce)
Custom applications
Third-party automation tools (without webhook workarounds)
2. Programmatic Account Management
Automated account creation
Bulk device configuration
Custom dashboard creation
Reporting API access
3. Advanced Customization
Custom message routing logic (beyond tags)
Custom delivery algorithms
Advanced analytics extraction
White-label API access
Workarounds for API Limitations
Using Webhooks as an Alternative
WhatSnap supports webhooks for many automation scenarios:
Incoming Message Webhook:
Configure webhook URL in GHL workflow
Receive incoming message data
Process with external service (Zapier, Make, n8n, custom server)
Send response back through GHL workflow action
Outgoing Message Webhook:
Use GHL API to create contact and send message
WhatSnap delivers message
Receive delivery status via webhook
Process confirmation in external system
Example Webhook Flow:
External System (e.g., Shopify)
↓
Webhook to GHL API (create contact + message)
↓
GHL Workflow (trigger WhatSnap send)
↓
WhatSnap sends message (WhatsApp/SMS)
↓
Delivery webhook back to external system
↓
Confirmation processedUsing Zapier/Make/n8n
Popular Integration Platforms:
Zapier: Connect 5,000+ apps to GHL
Make (formerly Integromat): Visual automation builder
n8n: Open-source workflow automation
How It Works:
Trigger: Event in external app (e.g., new Shopify order)
Action: Use GHL API to create contact and send message
WhatSnap: Automatically sends message via connected account
Result: Message delivered through WhatSnap platform
Example Integrations:
E-commerce Order Confirmation:
Shopify → Zapier → GHL API → WhatSnap → WhatsApp CustomerSupport Ticket Creation:
WhatSnap → GHL Webhook → Make → Zendesk → Create TicketCRM Sync:
External CRM → n8n → GHL API → WhatSnap → Send MessageUsing GoHighLevel API
GHL provides a robust API for managing contacts, workflows, and conversations.
Common Patterns:
Send Message via API:
// Example: Send message through GHL API
// WhatSnap automatically handles delivery
const message = {
contactId: "contact_123",
message: "Hello from API!",
type: "SMS" // or WhatsApp based on contact tag
};
// GHL API call
fetch('https://rest.gohighlevel.com/v1/conversations/messages', {
method: 'POST',
headers: {
'Authorization': 'Bearer YOUR_API_KEY',
'Content-Type': 'application/json'
},
body: JSON.stringify(message)
});
// WhatSnap automatically delivers via appropriate accountReceive Webhook:
// Example: Receive incoming message webhook
app.post('/webhook/incoming', (req, res) => {
const message = req.body;
console.log('From:', message.contactId);
console.log('Message:', message.body);
console.log('Platform:', message.source); // WhatsApp, SMS, etc.
// Process message and respond
// Can trigger external actions, AI processing, etc.
res.status(200).send('OK');
});Requesting Platform Integrations
We're Focused on GoHighLevel
WhatSnap is currently focused on providing the best possible integration with GoHighLevel and expanding features within that ecosystem.
Our Priorities:
✅ Deep GHL integration - Maximize functionality within GHL
✅ Multi-platform support - WhatsApp, SMS, iMessage, Twilio
✅ Campaign features - Bulk messaging, variants, scheduling
✅ Reliability - Stable connections, high deliverability
✅ Ease of use - Simple setup, intuitive interface
Want to Request an Integration?
If you need integration with another platform:
Option 1: Use Webhooks + Integration Platforms
Connect via Zapier, Make, or n8n
Use GHL API as intermediary
Most use cases can be covered this way
Option 2: Request a Feature
Email: support@whatsnap.ai
Subject: "Integration Request: [Platform Name]"
Include:
Platform you want to integrate
Your use case
Expected message volume
Why GHL webhooks won't work
Number of users who would benefit
We Evaluate Requests Based On:
Number of user requests
Technical feasibility
Alignment with WhatSnap's vision
Development resources required
Market demand
Roadmap: Future API Plans
Potential Future Developments
While we don't have a public API now, we're considering:
Possible Future Features:
🔮 Public REST API for developers
🔮 Webhook enhancements
🔮 Additional platform integrations
🔮 Advanced reporting API
🔮 White-label API access
No Timeline: These are potential future features with no confirmed timeline. Current focus is on GoHighLevel integration excellence.
Working Within Current Capabilities
Best Practices
1. Leverage GHL Workflows
Most automation needs can be met with GHL workflows
Use conditional logic extensively
Combine multiple workflow triggers
Use tags for sophisticated routing
2. Use Webhooks Extensively
Configure webhooks for incoming messages
Process data externally if needed
Send responses back through GHL API
Build custom logic outside WhatSnap
3. Combine with Integration Platforms
Zapier for simple automations
Make for complex visual workflows
n8n for open-source self-hosted option
GHL API as the bridge
4. Plan Around Tag System
Use tags for account routing
Use tags for workflow logic
Use tags for segmentation
Creative tag usage can replace many API needs
Comparison: WhatSnap vs. API-First Platforms
Different Philosophy
API-First Platforms (like Twilio):
✅ Flexible, programmatic control
✅ Build custom solutions
⚠️ Requires developer resources
⚠️ Complex setup and maintenance
⚠️ Steeper learning curve
WhatSnap (Integration-First):
✅ No-code/low-code approach
✅ Native GHL integration
✅ Fast setup (minutes)
✅ Non-technical friendly
⚠️ Limited to GHL ecosystem
Best For:
Choose API-First (Twilio) If:
You have development resources
Need complete programmatic control
Building custom application
Want platform independence
Choose WhatSnap If:
You use GoHighLevel
Want fast, simple setup
Don't need custom development
Prefer no-code automation
Want multi-platform (WhatsApp + SMS + iMessage)
Summary: WhatSnap Integration Capabilities
No Public API, But Rich Integration:
✅ What's Available:
Deep GoHighLevel integration
Workflow automation
Webhook support
GHL API compatibility
Multi-platform messaging (WhatsApp, SMS, iMessage, Twilio)
Campaign and bulk messaging
❌ What's Not Available:
Public REST API
Direct platform-to-platform integration (outside GHL)
Programmatic account management
Custom white-label API
🔄 Workarounds:
Use GHL API + webhooks
Integrate via Zapier/Make/n8n
Leverage GHL workflow automation
Creative use of tags and routing
🔮 Future:
Focused on GHL integration excellence
Considering future API development
Open to integration requests
No confirmed timeline for public API
For Most Users: GHL integration is more than sufficient for automation, campaigns, and messaging workflows. The deep platform integration provides more value than a basic API for GHL users.
Getting Started with WhatSnap Integration
Install WhatSnap Plugin
Follow the Quick Start Guide to install WhatSnap in your GoHighLevel account.
Connect Messaging Accounts
Choose your platforms:
WhatsApp - Instant setup
SMS/iMessage - Device setup
Twilio - Enterprise SMS
Set Up Workflows
Create automated messaging workflows in GHL:
Related Resources
Quick Start Guide - Get started with WhatSnap
Workflow Automation - Automate messaging
Account Management - Multi-account setup
Campaign Overview - Bulk messaging
Have integration questions? Contact support@whatsnap.ai to discuss your specific use case and find the best solution within WhatSnap's current capabilities.
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